Vendor Evaluation Matrix

Compare potential vendors objectively and confidently.

Choosing the right technology partner requires more than comparing features and pricing. This evaluation matrix helps you assess vendors consistently against the criteria that matter most to your business, and arrive at a defensible recommendation.

Identify your evaluation criteria

Assign a weighting to each criterion

Score each vendor consistently (1–5)

Multiply score × weight for a weighted total

Compare the overall weighted results

Step 1 — Define Evaluation Criteria & Weights

Criterion	Weight % (total must = 100%)
Business Fit
Ease of Use
Functionality
Integration
Implementation Support
Ongoing Support
Security
Scalability
Vendor Reputation
Total Cost of Ownership

Step 2 — Score Each Vendor (1–5)

Criterion	Vendor A	Vendor B	Vendor C
Business Fit
Ease of Use
Functionality
Integration
Implementation Support
Ongoing Support
Security
Scalability
Vendor Reputation
Total Cost of Ownership

Step 3 — Qualitative Assessment

Key strengths of your preferred vendor

Weaknesses or risks to address

Questions still to clarify before deciding

Final Recommendation

Preferred Vendor	Reason for Recommendation